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Service Pledges

Social Work Service Pledges
To provide you with a high standard of customer service, we will;
·         Be polite at all times and treat you fairly and with respect
·         Provide a number of ways for you to contact us
·         Aim to deal with your enquiry right away and if we can’t, we will tell you who will deal with it and when you should expect a response
·         Provide you with accurate and easy-to-understand information
·         Keep your personal information confidential
·         Provide information in a variety of languages or formats
·         Consider how your comments can help us improve
If you have any comments please do get in touch with any member of the training team on 0141 618 2599 or email SWTraining (internal) or
Social Work Professional Training
2nd Floor, Mirren House, Back Sneddon Street, Paisley, PA3 2AF
Phone: 0141 618 2599  Fax: 0141 618 5060